Business Analyst

Location: Gaithersburg, MD
Date Posted: 08-16-2018
Business Analyst
 
AINS seeks to expand our software implementation team with the addition of a talented Business Analyst (Implementation Specialist).  
 
We have been a very successful software product company for 30 years and experiencing rapid growth.  We are looking for forward thinkers and critical players who can help us continue our growth. The ideal candidate will have excellent writing and communication skills, a strong customer service and engagement ability, some project management experience, a quick learner, and is technically savvy. 
 
If you are interested in working in a fast paced dynamic environment where interaction with the customer as well as various roles in the development and implementation process engages you then AINS offers an exciting career opportunity for you. Visit ains.com to checkout our product solutions.
 
Responsibilities 
  • Provide an engaging top notch customer focused experience to all customers.
  • Analyze, capture, document and illustrate “as-is” and “to-be” business processes and requirements.
  • Prepare documentation such as; functional/business requirements, use cases, and instructional documentation.
  • Configure, test, and implement business processes and requirements.
  • Provide onsite/online application training as needed.
  • Provide product demonstrations onsite/online to support project milestones as well as to support sales team.
  • Manage assigned project tasks in a timely manner and coordinate resources needed to complete tasks.
  • Provide weekly reports/updates of assigned tasks and progress to project manager/management.
  • Be prepared to play multiple roles in the implementation of a project.
Requirements 
  • Customer focused/engagement experience
  • Excellent writing and verbal communication skills
  • Quick learner with strong multi-tasking abilities
  • Advanced knowledge of Microsoft Product Suite; Word, Excel, Project and Visio
  • Must be available for occasion travel to support project or product promotion efforts
  • Must have method of transportation to support daily onsite/office transitions
Desired
  • Project management experience
  • Help desk support experience
  • 2+ years relevant work experience
  • Secret Clearance
Education:
BS degree in Business, Information Systems or Communications preferred
 
Clearance:
US Citizen with the ability to gain a DoD clearance. 
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