ServiceNow Administrator (Secret Clearance)

Location: Crystal City, VA
Date Posted: 04-13-2018
ServiceNow Administrator (Secret Clearance)
Task Description:
The ServiceNow Administrator is responsible for the configuration, implementation and maintenance of a ServiceNow system. The ServiceNow Administrator will manage workflows, user roles and access, integrations, and will implement and drive automation in the system.
  • Overall responsibility to customize, configure and custom develop software in an agile fashion using the prescribed agile practices following the government specified sprint and release cadences.
  • Designs, develops, enhances, debugs and implements software.
  • Troubleshoots production problems related to software applications.
  • Researches, tests, builds and coordinates the conversion and/or integration of new products based on client requirements.
  • Designs and develops new software products or major enhancements to existing software.
  • Evaluates effectiveness. Addresses problems of systems integration, compatibility and multiple platforms.
  • Consults with project teams and end users to identify application requirements.
  • Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
  • Resolves problems with software and responds to suggestions for improvements and enhancements.
Security Clearance:
  • Active DoD Secret Clearance
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